Trusted by 4,200+ restaurants worldwide

The Restaurant OS
Built for Modern Teams

Bright Links unifies your POS, online ordering, table reservations, and kitchen display into one seamlessly connected platform — so your team can focus on delivering exceptional dining experiences.

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4,200+
Restaurants Served
99.97%
Platform Uptime
$2.1B
Orders Processed
4.8x
Faster Table Turns
38%
Avg Revenue Increase

Everything your restaurant needs,
in one place

Four deeply integrated modules that communicate in real time — eliminating double-entry, reducing errors, and giving your whole team a single source of truth.

Cloud-Based Point of Sale

A fast, intuitive POS designed specifically for restaurant workflows. Handle split bills, modifiers, voids, and comps in seconds — not minutes.

  • Works offline — syncs when reconnected
  • Multi-terminal, multi-location support
  • Integrated card & contactless payments

Branded Online Ordering

Launch your own commission-free ordering website and mobile experience. Accept delivery and pickup orders directly, keeping 100% of your revenue.

  • Custom domain & brand colours
  • Zero third-party commissions
  • Real-time menu sync with POS

Smart Table Reservations

An intelligent floor plan manager and booking engine that maximises covers, reduces no-shows, and automatically notifies guests via SMS and email.

  • Drag-and-drop floor plan builder
  • Automated SMS & email reminders
  • Waitlist management & walk-ins

Kitchen Display System

Replace paper tickets with a crystal-clear digital display. Your kitchen team sees every order the instant it's placed, with priority queuing and bump-bar support.

  • Colour-coded order urgency
  • Station routing & routing rules
  • Avg ticket time analytics

Up and running in three steps

Our onboarding team has helped hundreds of restaurants go live in under 48 hours. Here's how simple it is.

Configure Your Menu & Floor

Import your existing menu in minutes or build it fresh with our visual editor. Map your floor plan with our drag-and-drop builder. Our onboarding specialists guide you every step of the way.

Connect Your Channels

Activate online ordering, link your payment processor, and install the Kitchen Display System. All modules sync automatically — no manual data entry or complex integrations required.

Launch & Grow

Open for business with full visibility across every channel. Monitor revenue, track kitchen performance, and discover insights that help you serve more guests with the same great team.

Built by restaurant operators, for restaurant operators

Bright Links was founded in 2019 by a team that spent a combined 40+ years working in restaurant kitchens, front-of-house, and hospitality technology. We were frustrated by legacy POS systems that were clunky, expensive, and siloed — so we built something better.

Today, Bright Links powers independent cafés, multi-location groups, and fine dining establishments across North America and Europe. We're headquartered in Austin, Texas, with engineering offices in New York and Berlin.

Reliability First

Our 99.97% uptime SLA means your restaurant never stops because of us.

Transparent Pricing

Flat monthly plans. No hidden fees, no per-transaction cuts, no surprises.

24/7 Human Support

Real people available around the clock — because restaurants don't close at 5pm.

Meet the Leadership Team

Marcus Reid
Co-Founder & CEO

15 years in restaurant operations. Former VP at a national hospitality group before founding Bright Links.

Sofia Patel
Co-Founder & CTO

12 years in enterprise SaaS engineering. Led platform architecture at two successful fintech exits.

James Lorenz
VP of Product

Spent 10 years building POS and inventory systems before joining Bright Links at Series A.

Amara Chen
Head of Customer Success

8 years managing enterprise customer relationships. Personally onboarded over 600 restaurant accounts.

Loved by restaurants everywhere

Don't take our word for it. Here's what operators say after switching to Bright Links.

"We switched from our old POS to Bright Links eight months ago and haven't looked back. Table turns are faster, online orders flow directly to the kitchen, and our staff actually enjoy using it. Revenue is up 34% year-on-year."

Natalie Kwan
Owner, The Pearl Dining Room — San Francisco, CA

"The kitchen display system alone was worth the switch. Our ticket times dropped from 22 minutes to 14 minutes in the first week. The integration between reservations and the POS means our servers always know exactly what's happening on the floor."

Daniel Moreau
Executive Chef & Partner, Maison Bleu — Chicago, IL

"Running six locations used to mean six different systems and a spreadsheet nightmare. Bright Links gives me a single dashboard for everything. The support team is phenomenal — they answered my call at 11pm on a Saturday. Genuinely impressive."

Rachel Okonkwo
Director of Operations, Spice Garden Group — Austin, TX

Ready to transform your restaurant?

Join 4,200+ restaurants already using Bright Links to serve more guests, reduce errors, and grow revenue.

Frequently asked questions

Everything you need to know before making the switch to Bright Links.

Most restaurants are fully live within 24–48 hours. Our dedicated onboarding team will import your menu, help configure your floor plan, install the Kitchen Display System, and train your staff. For multi-location groups, we typically complete full rollouts within 2 weeks. We've never had a restaurant that needed more than 30 days to go live.
Yes. Our POS operates in full offline mode, storing all transactions locally and syncing automatically when your connection is restored. The Kitchen Display System also maintains functionality during outages. Online ordering and reservations require an internet connection, but your in-house operations will never be interrupted by connectivity issues.
Bright Links runs on standard iPads (9th generation or newer), Android tablets, and most modern Windows terminals. We also offer our own branded hardware bundles including countertop POS stations, handheld ordering devices, kitchen display monitors, and receipt printers. Our hardware is optional — you can use your existing equipment if it meets our minimum specifications, which we'll verify during onboarding.
No. Bright Links charges a flat monthly subscription fee based on your plan tier and number of locations. There are no per-transaction fees, no percentage cuts on online orders, and no hidden charges. Payment processing fees are set by your chosen payment processor (we integrate with Stripe, Square, and others) — those rates are entirely between you and your processor.
Absolutely. We support data migration from all major POS systems including Toast, Square, Lightspeed, Clover, and Revel. Our migration team will handle the transfer of your menu items, pricing, modifier groups, and historical sales data. Customer data and loyalty points can also be migrated where your previous system allows data export. The migration is included in all plans at no extra cost.
Security is foundational to Bright Links. We are PCI DSS Level 1 certified, SOC 2 Type II audited, and fully compliant with GDPR and CCPA. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We perform daily encrypted backups with 30-day retention. Our infrastructure runs on AWS with multi-region redundancy. We conduct regular third-party penetration tests and publish a public security status page.

Let's talk about your restaurant

Have questions about pricing, features, or migration? Our team typically responds within two business hours.

Headquarters
2400 E Cesar Chavez St, Suite 310
Austin, TX 78702, United States
Europe Office
Torstraße 177, 3rd Floor
10115 Berlin, Germany
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